Plan: Discount and promise guard
Written for an AI agent to fetch and follow: it says what to connect, which steps to build with which product, what a person must approve, and how to check the result. Steps that depend on a part that is not built say so, and tell the agent to record the gap instead of guessing.
URL pattern: /use-cases/<id>/openspec.md, all plans at /use-cases/index.json. Checkboxes on this page are for reading only.
Why
Reps and sales agents offer discounts and delivery dates to close. Finance and engineering find out after the contract is signed. A discount approved on evidence protects margin, and a date checked against the work protects the renewal.
What Changes
- Add the
discount-and-promise-guardworkflow to the PromptReports workflow library, run by the workflow runner as an agent acting for a person. - Sales as Code: Hold the proposed discount or commitment for a person (today: Built).
- CommitOps: Answer can we promise this by then (today: Built).
- PromptCompute: Show the forecast record and the answer on the approval card (today: Planned).
- CommitOps: Record the promise once approved (today: Planned).
- Gate
sales.discount.approve,sales.commitment.approve,sales.proposal.sendthrough PromptCompute approvals; each gated step runs only afterverifyResumepasses, withfinal_args. - Write a signed record at the end of each run and count one workflow request.
Impact
- Products: Sales as Code, PromptCompute, CommitOps.
- Outside the family: HubSpot, Salesforce or Attio.
- State: Partly built. Discounts and commitments wait for a person in Sales as Code. The PromptCompute card and the CommitOps promise are still to build.
- Plan row: LDG-2275.
1. Connect and authorize
- 1.1 Confirm the org has a connection for each of: Sales as Code, PromptCompute, CommitOps. Stop and tell the user which is missing.
- 1.2 Get a PromptReports ID agent token for each product the run calls (RFC 8693 exchange). Where a product does not accept ID tokens yet, use its connect key.
- 1.3 Register policy for
sales.discount.approve,sales.commitment.approve,sales.proposal.sendwithrequire_approvalas the default.
2. Build the steps
- 2.1 Sales as Code: Hold the proposed discount or commitment for a person.
- 2.2 CommitOps: Answer can we promise this by then.
- 2.3 PromptCompute: Show the forecast record and the answer on the approval card. Blocked: this part is Planned; until it ships, record the step's evidence as
missingand continue. - 2.4 CommitOps: Record the promise once approved. Blocked: this part is Planned; until it ships, record the step's evidence as
missingand continue.
3. Verify and record
- 3.1 Run a dry run with the user's inputs: Deal = Globex, 120 seats; Discount = 18%; Commitment = SSO by 2027-01-15.
- 3.2 Run it once for real; approve each gate as the user.
- 3.3 Measure the outcomes: Discounts approved with evidence attached: target 100%; Promises made that CommitOps marked cannot tell; Kept rate of promises made through the guard.
- 3.4 Confirm the run left a signed record with a task id and one workflow request counted.
ADDED Requirements
Requirement: The card carries the evidence
The approval card SHALL show the deal's forecast odds, their drivers and the CommitOps answer.
Scenario: The card carries the evidence
- WHEN CommitOps answers cannot tell
- THEN the card says so in plain words and the default action is reject
Requirement: Evidence stays honest
Each step SHALL report what it saw as measured, inferred or missing, and SHALL never report missing as measured.
Scenario: A product part is not built
- WHEN a step depends on a part that is Planned or Proposed
- THEN the step records
missing, names the part, and the approval card shows the gap
Requirement: One run is one workflow request
The runner SHALL count one workflow request when the first step starts, and SHALL NOT count retries, resumes or dry runs.
Scenario: A gated step resumes after two days
- WHEN a person approves a step and the run resumes
- THEN the org's usage does not change